> ## Documentation Index
> Fetch the complete documentation index at: https://www.marqeta.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# UAM Roles and Permissions

> Look up what each User Access Management (UAM) role is allowed to do, by product.

This page shows what each User Access Management (UAM) role grants, by product. Use it to check what a role can do, or to compare roles before assigning one.

## Disputes portal

<Tabs>
  <Tab title="Dispute Portal">
    | Permission | Admin | Analyst | Support Agent | Team Lead |
    | - | - | - | - | - |
    | Assign disputes | | | | ✕ |
    | View card details | ✕ | ✕ | ✕ | ✕ |
    | Create disputes | ✕ | ✕ | ✕ | ✕ |
    | View digital wallet token details | ✕ | ✕ | ✕ | ✕ |
    | Edit pre-initiated disputes | ✕ | ✕ | ✕ | ✕ |
    | Escalate disputes | ✕ | | ✕ | ✕ |
    | Generate reports | ✕ | ✕ | ✕ | ✕ |
    | Viewing and editing processing disputes | ✕ | ✕ | ✕ | ✕ |
    | Read only | ✕ | ✕ | ✕ | ✕ |
    | Send communications to cardholders | ✕ | ✕ | ✕ | ✕ |
    | Setup email templates | ✕ | | | |
    | Transition disputes to initiated status | | | | ✕ |
    | Viewing user details | ✕ | ✕ | ✕ | ✕ |
    | Viewing disputes | ✕ | ✕ | ✕ | ✕ |
    | Viewing dispute activity | ✕ | | | ✕ |
    | Viewing dispute guidance | ✕ | ✕ | ✕ | ✕ |
    | View email history | ✕ | ✕ | ✕ | ✕ |
    | View Personally Identifiable Information | ✕ | ✕ | | ✕ |
    | Viewing reporting dashboards | ✕ | | | ✕ |

    ### Related pages
  </Tab>
</Tabs>

* [Managing User Access with UAM](/docs/developer-guides/user-access-management-admin-guide/)


## Related topics

- [Risk, Fraud, & Disputes Release Notes](/docs/developer-guides/risk-fraud-disputes-release-notes/2026.md)
- [Managing User Access with UAM](/docs/developer-guides/user-access-management-admin-guide.md)
- [Credit Products in the Marqeta Dashboard](/docs/developer-guides/credit-products-dashboard.md)
- [Creating a Dispute](/docs/developer-guides/disputes-portal-create.md)
- [Self-Service Credentials](/docs/core-api/self-service-credentials.md)