Program Management
The team behind your program
From bank selection to cardholder support, we handle the complexity so you focus on building.
Propel your program with expert guidance and dedicated support
You know your business and we know payments. With Marqeta as your guide, we can help make your card program goals come to life.
Why partner with a program manager?
A program manager can help you to mitigate the inherent complexity of running a card program and provide trusted guidance and expertise to orient your program towards meeting business goals.
Improve your time to market
A program manager guides you through program setup swiftly and efficiently, helping enable faster time to market while ensuring a strong focus on quality and fostering a culture of compliance.
Navigate compliance and risk challenges
A program manager helps to proactively manage compliance and fraud risks, staying ahead of legal and regulatory changes and challenges that may impact your program. Our comprehensive approach helps keep you protected, allowing you to focus on your growing business
Reduce operational burden
Eliminate the need to build teams and processes from scratch. A program manager helps to provide comprehensive support, handling the operational complexities and allowing you to focus on your core business activities.
Drive program success
With a program manager overseeing your card program, you gain peace of mind knowing that experienced professionals are helping to ensure its smooth and effective operation. This expertise translates into greater reliability and success for your program.
Why choose Marqeta as your program manager?
Many companies offer program management services, but not all are created equal. Choosing Marqeta means partnering with a leader with nearly two decades of experience managing innovative card programs. Beyond our expertise, we orchestrate a trusted partner ecosystem, handling the complexities so you can focus on scaling with confidence.
Launch successfully
From strategic planning and design to a successful launch, we help you create a differentiated, hyper-personalized card program that stands out in the market.
Protect your brand
Our experienced team, established processes, and innovative tooling work together to help ensure that your program operates securely and maintains the highest standards of protection for your brand and your cardholders.
Dedicated support
Our comprehensive Program Management capabilities helps support you and your cardholders to reduce your operational burden.
Drive growth
Leverage strategic guidance driven by data to help realize your card program’s potential. Marqeta’s data-driven insights help optimize your program, helping you to meet your business goals.
Comprehensive support at every step
Our comprehensive program management services offer expert guidance and support, helping to set up your card program for continued success
User Experience
Pre-built toolkit of UI components customizable to your brand to swiftly launch your front-end experience
Cardholder Support
Comprehensive cardholder support channels with 24/7/365 coverage.
Dispute Management
End-to-end management for your cardholder disputes and chargebacks at scale
Compliance
Adhere to regulatory, bank and network requirements with help from dedicated teams and enhanced processes
Fraud Tools
Always-on technology to detect and mitigate fraud throughout the cardholder journey
Dedicated Account Team
Team of payment experts to guide your card program strategy and implementation
Card Design & Fulfillment
Choose any card design and partner with a preferred fulfillment provider that will best serve your needs based on use case
Program Support
24/7 global production support for your program questions, issues and escalations
Portfolio Migration
Expert support and advanced data migration tools to help ensure a smooth, compliant, and seamless transition
“Ramp’s corporate card is built from the ground up to help companies get more out of every dollar. Marqeta’s payments platform is unparalleled in the market, and alongside the expertise and knowledge they bring to the table, they’ve been the ideal partner to help us get to market and scale quickly. They helped us go from incorporation to first transaction in under 70 days!”
Eric Glyman, Co-Founder & CEO at Ramp
“Marqeta’s expertise in financial services and relationships across the payments ecosystem has enabled us to implement a highly successful card program. Their integrations with the issuing banks and card networks have been instrumental in helping us establish our program, and Marqeta’s attention to fraud, risk, and compliance has matched our high standards as we scale. These capabilities have allowed us to accelerate our time to market and better serve the needs of Square sellers.”
Christina Riechers, General Manager of Business Banking at Block
Guidance from the edge of payments
Explore research, customer stories, and practical guidance from across the payment landscape.
Build programs that last, with the right partner
The expertise, infrastructure, and partnership to take your program from launch to lasting.
Marqeta's support for these use cases varies by jurisdiction. Contact us for details on what is currently available in your jurisdiction, and what's on our roadmap.