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Video

Credit orchestration in practice

Credit Isn't One Product Anymore. Watch the on-demand session unpacking Marqeta's 2026 State of Credit report — built on a survey of 5,000 consumers and small businesses across the US and UK — and what providers should build in response.

What you'll learn

  • Why the "linear credit journey" is the wrong way to think about your customers
  • What flexible credentials are, and the demand signals already in the data
  • Why the customers who want them are also the most open to non-banks
  • A 2026 roadmap framework: what to build, pilot, or defer

Highlights

Time
Highlight
2:29
Credit is no longer a single product — 79% of BNPL users keep using it even with a solid credit card.
8:23
Credit orchestration, defined: it's a journey question, not a product one.
11:35
What a flexible credential actually is — one card, multiple funding sources.
18:17
It's a replacement, not an add-on: 67% would replace debit, 71% credit, 71% would drop standalone BNPL.
19:10
The strategic window: why non-banks can win.
20:25
Trust is a brand question, not a category one — 32% of 18–24s, jumping to 87% once brands are named.
23:54
How fintechs, brands, SMB platforms, and banks should each respond.
31:27
The 2026 build / pilot / defer framework.
40:09
A real SMB credit journey — and why the first card rarely wins the consolidation.
43:13
Q&A: co-brand, flex vs. portfolios, and the platform must-haves.

Next steps