Disputes (Mastercard)

Use the /cases endpoint to manage transaction disputes on the Mastercard network. For specific details on how to integrate with the Mastercard network, see Managing Mastercard Disputes. For general information on disputes, chargebacks, and best practices, see About Disputes.

Available operations

Method	Endpoint	Operation
`POST`	`/cases`	Create dispute case
`GET`	`/cases/{token}`	Retrieve dispute case
`GET`	`/cases`	List dispute cases
`POST`	`/cases/{token}/transitions`	Create dispute case transition
`GET`	`/cases/{token}/transitions/{transition_token}`	Retrieve dispute case transition
`GET`	`/cases/{token}/transitions`	List dispute case transitions
`POST`	`/cases/{token}/disputetransitions`	Create network dispute transition
`GET`	`/cases/disputetransitions/{transition_token}`	Retrieve network dispute transition
`GET`	`/cases/{token}/disputetransitions`	List network dispute transitions
`POST`	`/cases/{token}/contents`	Create dispute case content
`GET`	`/cases/{token}/contents`	List contents uploaded against a case
`GET`	`/cases/{case_token}/contents/{token}`	Get content and status
`PUT`	`/cases/{token}/contents/{content_token}`	Update document
`DELETE`	`/cases/{token}/contents/{content_token}`	Delete a document
`POST`	`/cases/{token}/actions`	Create dispute case action
`POST`	`/cases/{token}/events`	Create event
`GET`	`/cases/{token}/events`	List events
`GET`	`/cases/{token}/milestones`	List dispute case milestones

Getting Started

Testing

Card Issuing

Card Processing

Accounts & Money Movement

Risk, Fraud, and Disputes

Cardholder User Experience

Disputes (Mastercard) Overview

Available operations

​Available operations

Available operations