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Credit substatuses can be applied to credit accounts or credit account holders. Substatuses should be applied only after verification with Customer Support and after the cardholder request for the substatus designation has been accepted. Substatuses define specific circumstances, such as bankruptcy, hardship or fraud. They also affect account behavior or activity, including interest accrual, authorization requests, and account termination. Substatus downstream account actions are not always reversible for the cardholder, which means that substatuses should be applied with caution. Use the substatus endpoints to apply or remove a substatus for a credit account or user. Applying a substatus causes immediate downstream changes to the account. For additional information about substatuses, see Account substatuses or Account holder substatuses in the About Credit Accounts guide.
Note
The substatus SCRA stands for “Servicemembers Civilian Relief Act.” The substatus MLA stands for “Military Lending Act.”
For more information about receiving webhook notifications when account transition events occur, see Credit substatus events on the Event Types page.
Important
If you are a Managed by Marqeta customer, a Marqeta customer service representative will apply the appropriate substatuses.

Create substatus

Action: POST
Endpoint: /credit/substatuses
Create a new substatus for a credit account, user, or business.

Request body

Sample request body

JSON

Response body

Sample response body

JSON

List substatuses

Action: GET
Endpoint: /credit/substatuses
Retrieve an array of substatuses. This endpoint supports sorting and pagination.

URL query parameters

Response body

Retrieve substatus

Action: GET
Endpoint: /credit/substatuses/{substatus_token}
Retrieve a user or account substatus.

URL path parameters

Response body

Sample response body

JSON

Update substatus

Action: PUT
Endpoint: /credit/substatuses/{substatus_token}
Updating a substatus registers a new event that changes the substatus’ state.

URL path parameters

Request body

Sample request body

JSON

Response body

Sample response body

JSON

Resend credit event notification

Action: POST
Endpoint: /credit/webhooks/{event_type}/{resource_token}
Resends a credit event notification to your webhook endpoint. Although you send this request as a POST, all parameters are passed in the URL and the body is empty. The event notification is resent to your webhook endpoint and also returned in the response to this request. For details on how to configure your webhook endpoint, see the About Webhooks tutorial. For the complete /webhooks endpoint reference, see Webhooks.

URL path parameters

Response body

Sample response body

The following code block shows a sample of a resent creditaccounttransitions event.
JSON
The following code block shows a sample of a resent creditaccountstatements event.
JSON
The following code block shows a sample of a resent creditjournalentries event.
JSON
The following code block shows a sample of a resent creditledgerentries event.
JSON
The following code block shows a sample of a resent creditpaymenttransitions event.
JSON
The following code block shows a sample of a resent creditdelinquencytransitions event.
JSON
The following code block shows a sample of a resent substatus event.
JSON
The following code block shows a sample of a resent accountsignupbonus event.
JSON