Credit Programs in the Marqeta Dashboard

Note
This feature is currently in beta and subject to change. To learn more about the Beta program for this feature, contact your Marqeta representative.

Use Credit Programs in the Marqeta Dashboard to view and manage the policies, bundles, and templates in your credit program. Depending on your role, you can accomplish tasks such as:

Create and view credit policies for credit products, APRs, fees, and rewards.
Create, activate, view, and archive bundles.
View templates available for the program to use.

The basics

To manage credit programs, log into the Marqeta Dashboard, select Dashboard in the upper-left corner, and then select Credit programs from the sidebar. For more on accessing the Marqeta Dashboard, see Access the Marqeta Dashboard.

Roles

Marqeta Dashboard users with an Admin role can assign roles to other users. For details on how to manage users as an Admin, see User management. Roles define the privileges that are available to Dashboard users. Credit Program users can be assigned the following roles:

Roles	Privileges
Creator	- Create new policies - View existing policies. - Create inactive bundles. - View active bundles. - View templates. - View items in the work queue.
Approver	- View policies. - Approve bundles. - View templates. - View and work on items in the work queue.
Brand contributor	- View bundles. - Activate bundles.

Policy library

Use the Policy Library to create and view your credit product policies, which contain custom configurations for credit products, APRs, fees, and rewards. If you have the Creator role, you can combine the policies into a bundle. By choosing specific policies to add, you can create a bundle with the exact configurations needed to launch a new credit program or help manage an existing one. The configurations of each policy in a bundle determine the characteristics and attributes of the bundle’s associated credit accounts, reward programs, disclosures, and more. For more on bundles, see Bundles.

Note
To view the complete endpoint reference available for reference purposes only, see Policies.To create and manage policies, you must use the Marqeta Dashboard.

Creating a credit product policy

If you have the Creator role, you can create a new credit product policy as described in Roles. To create a credit product policy:

Select Policy Library > Create new > Credit products.

Select the card product and assign it a level, either premium or traditional.

Enter a name and description of the credit product policy.

Review the credit product classification, type, subtype, and currency type.

Define the credit limit minimum and maximum amounts.

Review the billing cycle day, payment due day, and balance usage.

Define the minimum payment percentage and amount.

Select whether to include the past due amount in the minimum payment.

Review the method, daily periodic rate day count convention, and balance types to include in the interest application.

Enter the minimum interest amount.

Review the residual interest, grace days application, credits application, excluded transaction types, and the payment allocation order.

From the top-right corner, select Create policy.

To view your newly created credit product policy, go to Policy library > Credit products and select the name of your credit product policy.

Viewing a list of credit product policies

To view a list of credit product policies, go to Policy library > Credit products. Credit product policies are listed by name. Each line item displays:

Credit product name.
Credit limit minimum and maximum.
Date the credit product was created.

Credit product policy details

To display the credit product policy details, select the credit product name from the list of credit product policies. The following Credit product policy information is displayed.

Name	Description
Card product selection	Name of the card products associated with the credit product policy.
Credit product name	Name of the credit product.
Credit product description	Description of the credit product.
Credit product classification	Class to which the credit product belongs.
Credit product type	Type of credit product.
Credit product subtype	Subtype of the credit product type.
Currency	The ISO 4217 currency code of the credit product.
Credit limit minimum	Minimum amount of the credit limit.
Credit limit maximum	Maximum amount of the credit limit.
Billing Cycle Day	Day of month the billing cycle starts
Payment due day	Day of month the payment for the previous billing cycle is due.
Usage	Balance type that uses the credit product.
Minimum payment percentage	The percentage of the statement balance that helps determine the minimum payment value.
Minimum payment amount	The fixed amount that helps determine the minimum payment value.

The following Interest calculation information is displayed.

Name	Description
Method	Method of interest calculation.
Daily periodic rate day count	Day-count convention.
Include in interest application	Balance type on which interest is applied.
Minimum interest	When interest is applied, this value is the minimum amount of interest that can be charged.
Residual interest	Determines whether to charge or waive interest for the billing period when the balance is paid off.
Grace days application	Determines the last day of grace period based on which interest charges are calculated.
Credits application	Cycle type and day that credits are applied in the daily balance calculation.
Excluded transaction types	Transactions that are excluded from current billing period’s interest charge, but included in next.
Payment allocation order	Ordered list of balance types to which payments are allocated, from first to last.

To exit credit product policy details, select x from the top-right corner.

Creating an APR policy

If you have the Creator role, you can create a new APR policy as described in Roles. To create an APR policy:

Select Policy Library > Create new > APRs.

Enter a name and description of the APR policy.

Review the usage type and APR type.

Select a pricing strategy from the list of available strategies.

For the selected pricing strategy, review the Go-to APR for each risk tier and its corresponding margin.

From the top-right corner, select Create policy.

To view your newly created APR policy, go to Policy library > APRs and select the name of your APR policy.

Viewing a list of APR policies

To view a list of APR policies, go to Policy library > APRs. APR policies are listed by name. Each line item displays:

APR name.
Go-to range rate.
Date the prime rate went into effect.

APR policy details

To display APR policy details, select the APR name from the list of APR policies. The following APR policy information is displayed.

Name	Description
APR policy name	Name of the APR policy.
APR policy description	Description of the APR policy.
Usage	Balance type that uses the APR.
APR	Type of APR.
Pricing strategy	List of pricing strategies. Each line item displays: - Pricing tier - Margin rate - Go-to rate
Effective date	Date the prime rate is effective.

To exit APR policy details, select x from the top-right corner.

Creating a fee policy

If you have the Creator role, you can create a new fee policy as described in Roles. To create a fee policy:

Select Policy Library > Create new > Fees.

Enter a name and description of the fee policy.

Select whether to include late payment fees in the fee policy.

Select No late payment fees to exclude late payment fees.

Select Include late payment fees and enter a late payment fee amount to include late payment fees.

From the top-right corner, select Create policy.

To view your newly created fee policy, go to Policy library > Fees and select the name of your fee policy.

Viewing a list of fee policies

To view a list of fee policies, go to Policy library > Fees. Fee policies are listed by name. Each line item displays:

Fee name.
Amount of the late payment fee.
Amount of the returned payment fee.

Fee policy details

To display fee policy details, select the fee name from the list of fee policies. The following Fee policy information is displayed.

Name	Description
Fee name	Name of the fee policy.
Fee description	Description of the fee policy.
Late payment fee	Amount of the late payment fee.
Return payment fee	Amount of the returned payment fee.

To exit APR policy details, select x from the top-right corner.

Creating a reward policy

If you have the Creator role, you can create a new reward policy as described in Roles. To create a reward policy:

To create a reward policy, select Policy Library > Create new > Rewards.

Enter a name and description of the reward policy.

Review the reward type, merchant category code (MCC) rule, and reward period.

Add a minimum purchase rule.

Enter the percentage reward that the cardholder can earn.
Select whether the cardholder must spend greater than a minimum amount, less than a maximum amount, or within a range of amounts.
Enter the minimum or maximum amount the cardholder must spend to earn the reward.

From the top-right corner, select Create policy.

To view your newly created reward policy, go to Policy library > Rewards and select the name of your reward policy.

Viewing a list of reward policies

To view a list of reward policies, go to Policy library > Rewards. Reward policies are listed by name. Each line item displays:

Reward name.
Description of the reward.
Type of reward.

Reward policy details

To display reward policy details, select the reward name from the list of rewards. The following reward policy information is displayed.

Name	Description
Reward name	Name of the reward policy.
Reward description	Description of the reward policy.
Reward type	Type of reward.
Merchant category code (MCC) rule	MCCs eligible for the reward.
Reward period	The period for when the reward is eligible.
Any reward rules	Each reward rule displays: - Earn – The reward percentage applied when the balance for a billing cycle fits the spend rule and amounts specified. For example, a 1% earn means that the account holder earns 1% of the account balance if they spend according to the spend rule and amounts specified. - Spend rule – Whether the account balance has to be greater than than a specified amount, less than a specified amount, or within a range of specified amounts to earn the reward. - Minimum or maximum amount – The minimum and maximum amounts that the balance for a billing cycle can be to earn the reward.
Event rule	When the reward is applied.

To exit reward policy details, select x from the top-right corner.

Bundles

Use Bundles to create and view your bundles. A bundle consists of several policies “bundled” together. Each bundle must contain one credit product policy, APR policy, and fee policy. A reward policy is optional. The configurations of each policy in a bundle determine the characteristics and attributes of the bundle’s associated credit accounts, reward programs, disclosures, and more. For more on policies, see Policy library.

Note
To view the complete endpoint reference available for reference purposes only, see Bundles.To create and manage bundles, you must use the Marqeta Dashboard.

Bundle statuses

A bundle can have one of the following statuses.

Status	Role	Description
Active	Creator Approver Brand contributor	The bundle is active and can be used.
Approved	Creator Approver	The bundle has been approved and is awaiting activation.
Awaiting activation	Brand contributor	The bundle has been approved and is awaiting your activation to become active.
Rejected	Creator Approver Brand contributor	The bundle has been rejected and cannot be restored.
Submitted to Approver	Creator	The bundle has been submitted to the Approver and is awaiting approval.
Needs your revision	Creator	The bundle has been reviewed by the Approver and needs your revision.
Needs your review	Approver	The bundle is awaiting approval and needs your review.
Sent for revision	Approver	The bundle has been sent back to the Creator for their revision.

Creating a bundle

If you have the Creator role, you can create a new bundle as described in Roles. To create a bundle:

Select Bundles > Create new.

Enter a name and description of the bundle.

Select a credit product policy, APR policy, fee policy, and reward policy to add to the bundle.

From the top-right corner, select Continue.

Enter a note about the bundle to the Approver.

In Disclosures, review and download the Summary of Credit Terms (SOCT) for future use.

Review each policy and ensure the configurations for the credit product policy, APR policy, and fee policy are captured in the SOCT.

From the top-right corner, select Submit to send the bundle to the Approver for review.

Viewing a list of active and rejected bundles

To view a list of active and rejected bundles, go to Policy library > Bundles. To view bundles in other states, such as review or revision, see the Work queue. Bundles are listed by name. Each line item displays:

Bundle name.
Status of the bundle.
Date the bundle was created.

Bundle details

To display bundle details, select the bundle’s name from the list of bundles.

The Note section allows Creators and Approvers to make notes about the bundle to each other. Enter a note to be viewed by others working on the bundle.
The Disclosures section displays the Summary of Credit Terms (SOCT).
- Select to view the SOCT.
The bundle’s credit policy details are displayed.
- View the bundle’s credit product policy details.
- View the bundle’s APR policy details.
- View the bundle’s fee policy details.
- View the bundle’s reward policy details.

To exit viewing bundle details, select x from the top-right corner.

Work queue

If you have the Creator or Approver role, you can use the Work queue to manage your bundles needing revision, needing review, awaiting approval, or awaiting activation. Bundles are listed by name. Each line item displays:

Bundle name.
Status of the bundle.
Date the bundle was created.

To view a bundle’s details, select its name from the list.

Templates

In Templates, you can view the templates available for your credit program, such as the pre-application and post-application templates, statement templates, Notice of Adverse Action (NOAA) templates, and more. These templates are used as the basis to generate the final disclosures during bundle creation. Templates are listed by name and categorized into sections. To view a template, select its name.

Section	Template name	Description
Application stage Account opening	Rewards Program Terms and Conditions	Template for the Rewards Disclosure, which contains information about the rewards program for a bundle. The Rewards Disclosure must be displayed to a user before their application is submitted (pre-application) and after their application is approved (post-application).
Application stage	Summary of Credit Terms	Template for the Summary of Credit Terms (SOCT), which outlines the terms of an account, such as the interest rates, interest charges, associated fees, and more.
Account opening	Benefits - Premium	The Benefits Disclosure template for a premium card product, which discloses the network benefits of a Mastercard World or Visa Signature card.
Account opening	Benefits - Traditional	The Benefits Disclosure template for a traditional card product, which discloses the network benefits of a traditional Mastercard or Visa card.
Account opening	Card member agreement	Template for the Card Member Agreement, which specifies the terms and conditions of an account, including the interest rates, interest charges, fees, minimum payment calculations, and more.
Account opening	Terms schedule	Template for the Terms Schedule, which specifies the interest rate details on the user’s credit account.
Failure to credit	Multiple reasons with Dodd Frank section	The Notice of Adverse Action (NOAA) template for when an application is declined for multiple reasons related to the applicant’s credit score. This template contains a Dodd-Frank section that discloses their credit score and the information related to that score that was used to decline their application.
Failure to credit	Single reason	The NOAA template for when an application is declined for a single reason.
Failure to credit	Single reason with Dodd Frank section	The NOAA template for when an application is declined for single reason related to the applicant’s credit score. This template contains a Dodd-Frank section that discloses their credit score and the information related to that score that was used to decline their application.
Application	Esign policy	Template for the eDisclosure, which states that users are to receive their disclosures electronically.
Application	Privacy policy	Template for the Privacy Policy, which explains how an applicant’s data is used and managed.

​The basics

​How to…​

​Roles

​Policy library

​Creating a credit product policy

​Viewing a list of credit product policies

​Credit product policy details

​Creating an APR policy

​Viewing a list of APR policies

​APR policy details

​Creating a fee policy

​Viewing a list of fee policies

​Fee policy details

​Creating a reward policy

​Viewing a list of reward policies

​Reward policy details

​Bundles

​Bundle statuses

​Creating a bundle

​Viewing a list of active and rejected bundles

​Bundle details

​Work queue

​Templates

The basics

How to…

Roles

Policy library

Creating a credit product policy

Viewing a list of credit product policies

Credit product policy details

Creating an APR policy

Viewing a list of APR policies

APR policy details

Creating a fee policy

Viewing a list of fee policies

Fee policy details

Creating a reward policy

Viewing a list of reward policies

Reward policy details

Bundles

Bundle statuses

Creating a bundle

Viewing a list of active and rejected bundles

Bundle details

Work queue

Templates