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Welcome to the Marqeta Dashboard. The Dashboard provides an interactive user interface for exploring, administering, and managing your card and payment programs on the Marqeta platform. Using the Dashboard, you can accomplish tasks such as:
  • Explore your card program data by generating reports and visualizations, including custom reports that you can use to better understand your business.
  • Manage your users, cards, and businesses, including tasks such as replacing a card, reporting a card stolen, or initiating a dispute.
  • Create cards individually or in bulk.
  • Access developer tools for integrating with the Marqeta platform.
  • View audit logs.
  • Enable ACH Direct Deposit.
  • Enable 3D Secure authentication and PIN Reveal.
  • Manage Dashboard users by controlling access, viewing and editing user information, adding users, and defining roles.

Access the Marqeta Dashboard

To access the Marqeta Dashboard, go to app.marqeta.com in your browser. In the login window:
  • If you have an existing account, enter your username and password and select Sign In.
  • If you do not have an account, request access to a live Marqeta Dashboard program by contacting your organization’s administrator or your Marqeta Customer Success Representative.
Warning
After five unsuccessful login attempts, you will be locked out of your account for one hour. Some Dashboard features require that you have the specific supplement for that feature granted by an administrator.

About the Marqeta Dashboard

The Marqeta Dashboard provides these main areas of functionality:
HomeView a summary of your program’s activity over the last day, week, or month, and provides links to saved reports.
ReportsExplore your production data on the Marqeta platform. Reports aggregate and curate your data to help you make data-driven business decisions.
Card ManagementIssue your card products individually or in bulk.
CustomersManage card users and businesses.
RiskControlManage transaction disputes.
Credit programsCreate and manage your credit products.
Control centerManage access to the Dashboard, manage users and roles, control Commando Mode, manage your sandbox, view audit logs, manage ACH, enable PIN Reveal and 3D Secure, and access developer tools.
To start exploring the Marqeta Dashboard, use the content switcher in the upper-left corner and the sidebar on the left to navigate through the main functional areas.

View a summary of program activity

Home displays your program’s activity for the last day, week, or month; you can also find links to saved reports here:
Home
To view a summary of your program activity, select Dashboard in the upper-left corner, then select Home from the sidebar. For details, see Home.

Generate reports and create visualizations

Use Reports to explore your data on the Marqeta platform. Reports aggregate and curate your data to help you make data-driven business decisions. You can generate reports on your business, such as the number of authorizations or declines, and filter and sort the data.
Reports
You can create visualizations, such as bar charts or scatter plots, to help you to identify patterns and trends. You can save reports and visualizations you define for easy access to your ongoing enterprise. To view the reports and create your own reports, select Data & Insights in the upper-left corner, then select Reports from the sidebar. For details on how to create and interpret reports, see Reports in the Dashboard.

Manage your cards and card programs

Use Card Management to manage your cards and card programs.
Cards
Using Card Management, you can view all of the card products configured for your program, and:
  • View all configured card products (virtual and physical) and relevant information.
  • Order cards from existing card products (both single or in bulk).
  • View the results of bulk card ordering file uploads.
To manage your card programs, select Dashboard in the upper-left corner, then select Card management from the sidebar. For detailed information on how to manage your programs, including step-by-step procedures, see Managing Cards in the Dashboard.

Manage your customers

Use Customers to manage your users and businesses.
Users
Using Customers you can manage users, cards, and businesses, including:
  • Manage user and business information.
  • Change user and business status.
  • Access customer and business cards.
To manage customers, select select Dashboard in the upper-left corner, then Customers > Users or Customers > Businesses from the sidebar. For detailed information, including step-by-step procedures, see Managing Customers in the Dashboard.

Manage transaction disputes

Marqeta enables you to manage the dispute process using the Marqeta Dashboard.
View current disputes
Using the dashboard, you can manage disputes by performing tasks such as:
  • Create a dispute.
  • Manage dispute progress.
  • Transition a dispute.
  • Create disputes in bulk (Visa only).
To manage disputes, select Dashboard in the upper-left corner, then select RiskControl > Disputes from the sidebar. To learn how manage disputes, see Disputes in the Dashboard.

Manage your credit programs

Use Credit Programs to manage your credit programs.
Policy library
Using Credit programs, you can manage your credit programs including:
  • Create and view credit policies for credit products, APRs, fees, and rewards.
  • Create, activate, view, and archive bundles.
  • View templates available for the program to use.
To manage credit programs, select Dashboard in the upper-left corner, then select Credit programs from the sidebar. For detailed information on how to manage your programs, including step-by-step procedures, see Credit Programs in the Marqeta Dashboard.

Manage options and users

The Control Center allows you to manage Dashboard options and users, including:
  • Enable or disable Commando Mode.
  • View audit logs.
  • Manage ACH direct deposit.
  • Access your sandbox
  • Enable PIN Reveal and view history.
  • Enable 3D Secure.
  • Manage user access by adding and removing users, defining user roles, and impersonating users.
  • Access developer tools
Home
To manage options and users, select Program Controls in the upper-left corner, then select Control center from the sidebar. For more information, see Control Center in the Dashboard.